Why is customer service so bad?

So i pull into the Sonic on St Charles for gas as I often do because i’m lazy and don’t like to pump my own gas. The attendant comes out and asks how I will be paying and I say credit card. He says no credit card so I say no gas. Imagine not accepting credit cards in 2018 especially with the exorbitant price of gas. Do you think he will stay in business? I do not.

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