So I filed a complaint against the National Bank and was in touch with 2 Vice Presidents who decided to wash their hands of the situation and pass it off. It was passed off to the VP of Public Affairs and Social Enterprise, Mr. Claude Breton.
He was apprised of the situation and made his decision moving forward.
Are you ready for this?
In his infinite wisdom, he decided to terminate all of my business with the National Bank.
Now as a 25 year customer with 3 mortgages, two bank accounts and a World Elite credit card, I was expecting the opposite.
So the triumvirate of geniuses made the decision to terminate me.
So I will be switching to a bank that appreciates my business.
In the interim, I am organizing a press conference to tell my story to all the media outlets in Montreal including TV, radio, print and social media.
If you have a storely about the National Bank that you would like to share, please contact me at http://www.customerservicesucks.ca
Enjoy the day